YOUR CART:  €0.000

DELIVERY & RETURNS

Received orders will be shipped with in 3-5 working days (excluding weekends and national holidays). We deliver from Europe. No any extra cost!

Terms of delivery

Orders are shipped direct to the address on your invoice*.
Please provide your email address in the shopping cart to receive your package tracking code.
Please provide your phone number to allow courier to contact you if they need to arrange delivery!

Once the order is shipped, the customer will receive a confirmation email with a tracking number and a link that allows tracking of the order on the transport service website.

The customer may also access this tracking link by logging into his/her Profile and clicking on the "Order History".

It is possible that, at the time the shipping confirmation with the tracking number is sent to the customer, attempting to track the order online does not yet provide any results. It may take up to 24 hours after receiving the shipping confirmation e-mail for any tracking updates to become available on the transport service website.
Orders are delivered from Monday to Friday, except for national or municipal holidays, at the address provided by the client when placing the order.

Providing an incorrect or incomplete address may lead to the parcel being returned to VPLabNutrition, leading to extra costs that will be imputable to the customer. Hence we recommend the customer to always make sure that the delivery address he/she provides when placing the order is complete and accurate. Once the order is processed it is no longer possible to change either the delivery address, or the billing details.

Shipping costs

Shipping costs are automatically calculated and automatically updated as the client adds items to the shopping cart.

Destination Order Value Shipping Costs
 Latvia, Finland, Estonia  0,00 - 99,99 €  7,00 €
 100.00 € and above  FREE
 Ireland, Portugal, Spain, UK  0,00 - 99,99 €  20,00 €
 100.00 € and above  FREE
 All other EU countries  0,00 - 99,99 €  15,00 €
 100.00 € and above  FREE


VAT is INCLUDED in all prices shown on the VPLab stire web site and ischarged as per EU law.

Send us an e-mail store@vplaboratory.com and we will answer all your questions and comments.

Payment types

For the goods and delivery of goods can be paid:

  • PayPal system
  • Credit Card

Getting the goods the customer confirms his signature.

Returns Policy

You may return most new, unopened items sold and fulfilled by VPLab.com within 14 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error. Items must be returned in their original product packaging and with all paperwork and accessories to ensure full credit.

Returning an Item

Here are the basic steps for returning an item:

  • Pack the item securely in the original package, if possible.
  • Enclose the bottom portion of the original packing list with the item. Be sure to keep the top portion of the packing list for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.
  • All products must be returned in their original product packaging and with all paperwork and accessories to ensure full credit. Return address: Latvia,Tīraines 15, Rīga, LV-1058
  • We recommend that you use Smart Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to VPLAB
  • Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.
  • You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.

How Refunds are Issued

Expect your refund within 30 days of giving your package to the return shipper.

If you paid by a Credit card Your refund will go to a Credit card within 3-5 business days.

Damaged/Defective Items
If you receive a damaged or defective item, contact our Customer Service within 30 days of delivery at store@vplaboratory.com. Please supply the Representative with your order number and item number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. VPLab.com will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.
If there is extensive damage to the packaging, contact our Customer Service immediately at store@vplaboratory.com. Please have your order number available when you contact the Customer Service.